OIT SMAC 360° –
Digital Transformation (DX 2.0)

Social

Mobile

Analytics

Cloud

The OIT SMAC 360° package is crafted by seasoned professionals equipped with the expertise, certifications, and practical experience needed to catalyze innovation in today’s digital landscape.

Our 7-Step Process

How It Works

01 / STRATEGY

Strategy Development and Roadmap Creation

– Conduct an in-depth assessment of the SME’s business objectives, market dynamics, and technology landscape.
– Develop a comprehensive DX strategy that integrates SMAC elements along with broader digital initiatives.
– Create a roadmap outlining specific digital transformation initiatives, including SMAC strategies, data-driven decision-making, automation, and emerging technologies adoption.

02 / SOCIAL

Social Media Engagement Optimization

– Develop and execute social media strategies aligned with the SME’s brand identity, target audience, and business goals.
– Implement advanced social media analytics tools to track performance metrics, analyze audience sentiment, and optimize content engagement.
– Utilize social listening techniques to gather insights, identify trends, and inform business decisions across various departments.

03 / MOBILE

Mobile Technology Integration

– Design and develop mobile-responsive websites and applications optimized for seamless user experiences across devices.
– Implement mobile marketing campaigns, including push notifications, location-based offers, and mobile advertising, to engage customers and drive conversions.
– Explore emerging mobile technologies such as augmented reality (AR) and mobile wallets to innovate customer experiences and differentiate the SME’s offerings.

04 / ANALYTICS

Analytics and Data Insights

– Establish robust data analytics capabilities to collect, process, and analyze data from multiple sources, including SMAC channels, customer interactions, and operational processes.
– Deploy predictive analytics models to anticipate customer behavior, forecast demand, and optimize resource allocation.
– Enable data democratization by providing stakeholders with self-service analytics tools and dashboards for real-time insights and decision-making.

05 / CLOUD

Cloud Computing Solutions

– Migrate IT infrastructure and applications to cloud platforms to enhance scalability, agility, and cost-effectiveness.
– Implement cloud-based collaboration tools for seamless communication, document sharing, and project management across distributed teams.
– Utilize cloud-native services for AI, machine learning, and big data analytics to unlock new capabilities and drive innovation.

06 / SUPPORT

Implementation and Support

– Execute digital transformation initiatives, including SMAC strategies, cloud migrations, and process automation, through effective project management and change management practices.
– Provide comprehensive training and support to employees to ensure successful adoption of new technologies and digital workflows.
– Foster a culture of innovation, agility, and continuous improvement by encouraging experimentation, learning, and adaptation.

07 / REPORT

Measurement and Reporting

– Define key performance indicators (KPIs) and performance metrics aligned with the SME’s strategic objectives and digital transformation goals.
– Establish a culture of data-driven decision-making and continuous improvement, leveraging analytics insights and customer feedback to iterate and optimize digital strategies.
– Conduct regular reviews and assessments of digital transformation initiatives to identify successes, challenges, and areas for further enhancement